BACKGROUND: Carpal tunnel syndrome and ulnar nerve entrapment at the elbow are 
the most common entrapment neuropathies seen in adults. Surgery for nerve 
decompression is a safe and effective treatment option, and is usually performed 
under local anesthesia and as an outpatient procedure. This study aimed to 
explore patients' satisfaction and other aspects of the overall experience with 
this type of surgery.
METHODS: Qualitative research methodology was used. Semi-structured, open-ended 
interviews were conducted with 30 adult patients who had undergone carpal tunnel 
release or ulnar nerve decompression at the elbow 6-24 months prior. Interviews 
were digitally audio recorded and transcribed, and the data subjected to 
thematic analysis.
RESULTS: Four overarching themes emerged from the data: (1) most patients did 
not perceive their condition to be serious; (2) patients were satisfied with the 
overall surgical experience; (3) the outcome was more important to patients than 
the process; and (4) majority of patients had a realistic expectation of 
outcomes.
CONCLUSIONS: Patients had a positive experience with carpal tunnel and ulnar 
nerve decompression surgery, although their level of satisfaction was dependent 
on the surgical outcome. Areas requiring improvement, specifically information 
about post-operative care and expectations of recovery, will be implemented in 
the future care of patients.